Submit a request – Shop Your Way

Please use the general issue form for all help needed other than SYW Everywhere Missing Points Requests. Click the box below to open the correct form. Thank you.

Your email address

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible. Replies will come Monday through Friday, during normal business hours.

What is the name on your Shop Your Way account?

What is the email address you used to log into SYW.com or the SYW Max app?

What is the phone number used on your Shop Your Way account?

What is the zip code used on your Shop Your Way Account?

What are the last 4 digits of your Shop Your Way Mastercard?

The last 4 digits are needed to verify your account, if applicable.

Which SYW Everywhere online partner did you shop with?

Please enter the name of the online merchant here.

What is the order number for your order?

What date did you place your order?

What was the total of your order? Please enter the dollar amount spent, minus any gift cards or discount codes.

Please attach a copy of your order confirmation email to this ticket. Please click the box below to confirm you have attached the order confirmation.(optional)

Attachments(optional)

Add file or drop files here